My Role

With over 15 years of Customer Success leadership in the SaaS and FinTech sectors, Crystal Foran brings her strategic and hands-on expertise to her role as Social Media Coordinator at the Nurturing Tomorrow Foundation. Her experience fostering growth-focused partnerships and driving team efficiencies is now directed towards amplifying our message and engaging with our community through innovative social media strategies.

Professional Experience

Crystal is currently the Director of Customer Success at Arise Virtual Solutions Inc., where she has significantly enhanced client relationships and satisfaction through data-driven approaches since September 2022. Her proven track record includes surpassing revenue targets, increasing market share, and leading successful teams in high-stakes environments.

Previously, as a Senior Manager and then Manager of Customer Success at Arise, Crystal developed and executed strategies that resulted in substantial business growth, operational enhancements, and improved client outcomes. Her ability to connect strategic goals with customer needs has been instrumental in her success.

Education

Crystal holds a Bachelor of Arts in Sociology from Saint Thomas University, providing her with profound insights into social behaviors and group dynamics – skills she adeptly applies to effectively manage and grow our social media presence.

At the Nurturing Tomorrow Foundation, Crystal utilizes her deep understanding of customer engagement to develop compelling content and foster meaningful interactions across our digital platforms. Her strategic vision and commitment to excellence are crucial as we expand our online footprint and engage with a global audience to support children and families with mental health challenges.